WIDO Indoor Infrared Sauna – 2 Person Home Sauna
Enhance your wellness routine with the WIDO Indoor Infrared Sauna, expertly crafted from premium Canadian Hemlock for lasting strength and natural elegance. Equipped with advanced infrared heating technology, it delivers a deeply soothing experience that encourages relaxation and rejuvenation. Combining low-EMF performance with a sleek, modern design, it’s the perfect choice for those who value both style and wellbeing.
Free installation and shipping UK mainland ( extra charge for Scotland ).
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Shipping Info
Saunas & Ice Baths:
Enjoy fast, free shipping and professional installation on every purchase*. Free installation and shipping UK mainland ( extra charge for Scotland ) .Our team delivers and sets up your equipment so you can start your recovery immediately.
Please note:
An electrician is required for all outdoor sauna installations. Every home’s electrical setup is unique, and the time and complexity needed to hardwire a sauna can vary greatly. Unfortunately, we cannot provide electrical installation services, as it depends on your home’s wiring, breaker capacity, and local regulations. We apologize for any inconvenience and strongly recommend hiring a local licensed electrician to ensure safe and proper installation.
Accessories:
Shipped through a third-party carrier.
Processing Times:
Orders are processed within 1–2 business days and delivered within 3–5 business days. Once your sauna/ice bath order is confirmed, our team will contact you directly to arrange the delivery and installation. Smaller items shipped through a third-party carrier will include a confirmation email with tracking details once your order has shipped.
What To Expect With Delivery
Delivery Timing:
Deliveries occur between 6:30am – 7:00pm
Installation:
• Outdoor Sauna ~3 hours + instructions
• Indoor Sauna ~1 hour + instructions
• Ice Bath ~2 hours + instructions
Professional Installation:
All the products are installed by our trained staff.
Special Requirements for Traditional and Outdoor Saunas:
These models require a skilled electrician for safe installation. Unfortunately, we cannot provide electrical installation services, as it depends on your home’s wiring and breaker capacity.
Refund
30-Day Return Period for Faulty Items:
We take pride in the quality of our products. In the rare case that you receive a faulty or defective item, we offer a simple, hassle-free return process. You may initiate a return within 30 days of receiving your order for any product found to be defective due to manufacturing issues.
Return conditions and requirements:
Products that have been misused, accidentally damaged, handled improperly, or not cared for according to the instructions are not eligible for return. Additionally, products that have been heavily used or are of a hygienic nature-such as infrared or traditional saunas-cannot be returned.
Returns are accepted only for purchases made directly on wido.co.uk or its official subdomains and do not apply to items purchased through third-party retailers.
Return Process:
To start a return, please contact our customer support team through our Contact Us page. Provide your order number and a brief description of the issue, and our team will guide you through the return process with all the necessary instructions.
Inspection and Refund/Replacement
Once we receive your returned product, our team will inspect it to verify the reported issue. If the item is confirmed to be faulty, we will process your requested refund or replacement. Please allow up to 7 days for this process to be completed.
Replacement Eligibility Beyond 30 Days
We value your satisfaction even after the initial 30-day period. If you experience issues with your product that are covered by the manufacturer’s warranty or result from a manufacturing defect, you may still be eligible for a replacement.
Shipping cost:
For returns within the first 30 days, we cover return shipping costs for faulty products within the UK. If you return an unused product due to a change of mind, the cost of return shipping will be your responsibility ( for large items please use contact us form to book a collection day ).
Warranty
All WIDO products sold by Babylon Market Ltd are supplied with manufacturer warranty coverage.
The warranty period starts from the date of delivery to the customer (the day the product arrives).
To see the warranty duration for a specific product, go to that product page and scroll to the Warranty section.
Warranty durations:
Outdoor saunas: cabin structure - 2 years / heater - 2 years
Indoor saunas: 2 years
Ice bath: tub only - 2 years / water chiller unit - 2 years
Accessories: 1 year
By purchasing and using a WIDO product, the customer agrees to the warranty terms set out by Babylon Market Ltd. Warranties on products not manufactured by WIDO will follow the original manufacturer’s warranty. Additional information can be provided on request.
For any warranty related enquiries, please contact us by phone or via live chat at any time.
All warranty services must be authorised by WIDO and carried out either directly by WIDO or by an authorised WIDO service partner.
Warranty claims are evaluated on a case-by-case basis, and WIDO reserves the right to decline warranty requests that do not fall within the applicable warranty schedule.
Minor aesthetic or cosmetic issues (for example: small scratches, marks, slight imperfections etc.) that occur through normal use are not covered under WIDO warranty.
Items damaged during delivery (in transit / during shipping to your delivery address) must be documented immediately and reported to WIDO Customer Service for assistance. Please keep all original packaging and, where possible, take clear photographs of the condition, location of damage and any other relevant details.
Highlights
Built in control unit
Stay in control and unwind with the integrated touch panel and built-in dual speaker system. With Bluetooth, USB, and FM radio connectivity, you can easily enjoy your favourite playlists, podcasts, or shows. Easily set your preferred temperature, up to 65 °C.
Carbon Heating
Experience deep, even warmth with our triple-layer carbon fiber heating panels, engineered for maximum safety, efficiency, and comfort. These advanced infrared panels generate gentle, consistent heat that penetrates deeply to relieve tension, boost circulation, and promote relaxation.
The multi-layer construction enhances durability and ensures steady performance, providing reliable, full-body warmth with every session.
Adjustable chromotherapy lighting
Set the mood with premium chromotherapy lighting, designed to enhance every session through colour-based light therapy. Many users believe chromotherapy may support deep relaxation, skin renewal, energy balance, and cellular repair. Adjust the colours to suit your mood and explore how light can inspire calm, clarity, or revitalisation. For added comfort, a built-in reading light is also included.
Expertly Handcrafted
WIDO sauna is handcrafted with precision, uniting modern design and timeless craftsmanship. From the smooth timber finish to the energy-efficient build, each unit is made for lasting performance and enduring style.
Step into your personal sanctuary and relax, knowing every detail is designed with care. This is the future of home wellness crafted for comfort, efficiency, and you.