FAQ

Shipping

Delivered within 3–5 business days.

We offer free delivery on most of our products ( where specified ).

Yes, you can request modifications or a refund on your pre-order before it has been shipped. Please contact our customer support team promptly, and we’ll assist you with any changes or cancellations.

Warranty

Sauna and ice bath have 3 years warranty, accessories have 1 year warranty from the date of purchase.

No. We offer a sauna service for an extra cost.

Return and Refund

Yes, we offer full and partial refunds.

Please read our Returns & Refund Policy or contact us for more information.

No. We offer a sauna service for an extra cost.